Terms of Service

These terms govern your use of HireSwam's services. Please read them carefully.

Last updated: December 28, 2024 | Effective: January 1, 2025

Important Notice

These Terms of Service ("Terms") govern your access to and use of HireSwam's website, mobile applications, and related services (collectively, the "Services"). These Terms constitute a legally binding agreement between you and HireSwam Ltd. Please read these Terms carefully before using our Services.

Acceptance of Terms

Agreement to Terms

By accessing or using HireSwam's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Modifications

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using HireSwam, you represent and warrant that you meet these eligibility requirements.

User Accounts and Responsibilities

Account Creation

To access certain features, you must create an account with accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

Account Security

You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

Accurate Information

You agree to provide accurate, complete, and truthful information in your profile, resume, and job applications. Misrepresentation of your qualifications or experience may result in account termination.

Professional Conduct

You agree to conduct yourself professionally when using our services, including when communicating with potential employers or other users.

Service Description and Usage

AI-Powered Services

HireSwam provides AI-powered resume optimization, job matching, and career guidance services. While our AI is designed to be helpful and accurate, we do not guarantee specific outcomes or job placement.

Content Creation

Our AI tools may generate content for your resume, cover letters, and job applications. You are responsible for reviewing and approving all content before use. We recommend personalizing AI-generated content to reflect your unique experience.

Job Matching

Our job matching algorithm provides recommendations based on your profile and preferences. We do not guarantee job interviews or employment offers from matched positions.

Third-Party Integration

Our services may integrate with third-party platforms and services. We are not responsible for the availability, accuracy, or content of third-party services.

Subscription and Payment Terms

Subscription Plans

We offer various subscription plans with different features and pricing. Subscription fees are charged in advance on a monthly or annual basis, depending on your chosen plan.

Payment Processing

Payments are processed through secure third-party payment processors. By providing payment information, you authorize us to charge the applicable fees to your chosen payment method.

Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel your subscription at any time through your account settings.

Refund Policy

We offer a 30-day money-back guarantee for new subscriptions. Refund requests must be submitted within 30 days of the initial purchase. Refunds are not available for renewal payments.

Price Changes

We may change subscription prices at any time. Existing subscribers will be notified at least 30 days before any price increases take effect.

Prohibited Uses

Illegal Activities

You may not use our services for any illegal or unauthorized purpose, including but not limited to violating any applicable laws or regulations.

Misrepresentation

You may not provide false, misleading, or fraudulent information about yourself, your qualifications, or your employment history.

System Abuse

You may not attempt to interfere with, compromise, or disrupt our services, servers, or networks connected to our services.

Unauthorized Access

You may not attempt to gain unauthorized access to any portion of our services, other user accounts, or computer systems connected to our services.

Commercial Use

You may not use our services for any commercial purpose without our express written consent, including scraping data or reselling access to our services.

Intellectual Property

Our Content

All content, features, and functionality on our platform, including but not limited to text, graphics, logos, icons, images, audio clips, and software, are owned by HireSwam and protected by copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of content you create and upload to our platform. By using our services, you grant us a license to use, store, and process your content to provide our services.

AI-Generated Content

Content generated by our AI tools is provided to you for your use, but we retain rights to the underlying AI technology and algorithms.

Feedback

Any feedback, suggestions, or ideas you provide to us regarding our services may be used by us without restriction or compensation to you.

Disclaimers and Limitations

Service Availability

We strive to provide reliable services, but we do not guarantee that our services will be available 24/7 or free from interruptions. We may temporarily suspend services for maintenance or updates.

No Employment Guarantee

While our services are designed to improve your job search success, we do not guarantee employment, interviews, or specific outcomes. Success depends on various factors beyond our control.

Limitation of Liability

To the maximum extent permitted by law, HireSwam shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Account Termination

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your access to paid features will cease, but you may continue to use free features according to these terms.

Termination by Us

We may suspend or terminate your account if you violate these terms, engage in fraudulent activity, or for any other reason at our sole discretion. We will provide reasonable notice when possible.

Governing Law and Dispute Resolution

Applicable Law

These Terms are governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in Nairobi, Kenya, except where prohibited by law.

Questions About These Terms?

If you have questions about these Terms of Service, please contact us:

Email: legal@hireswam.com
Phone: +254 700 123 456
Address: HireSwam Ltd, Nairobi, Kenya

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.