Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 28, 2024 | Effective: January 1, 2025

Our Commitment to Your Privacy

At HireSwam, we are committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy applies to all services provided by HireSwam, including our website, mobile applications, and AI-powered career tools. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, update your profile, or contact us. This may include your name, email address, phone number, resume content, career preferences, and other information you choose to provide.

Usage Information

We collect information about how you use our services, including your interactions with our platform, the jobs you view or apply to, and the features you use. This helps us improve our AI algorithms and provide better job matching.

Device Information

We collect information about the device you use to access our services, including hardware model, operating system, browser type, IP address, and device identifiers.

How We Use Your Information

Service Delivery

We use your information to provide, maintain, and improve our services, including AI-powered resume optimization, job matching, and career recommendations.

Communication

We may use your information to send you updates about our services, respond to your inquiries, and provide customer support.

Personalization

We use AI and machine learning to personalize your experience, including job recommendations, resume suggestions, and career insights based on your profile and preferences.

Analytics and Improvement

We analyze usage patterns to improve our services, develop new features, and ensure the security and integrity of our platform.

Information Sharing

With Your Consent

We may share your information when you give us explicit consent, such as when you apply to a job through our platform or choose to make your profile visible to employers.

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, customer support, and payment processing. These providers are bound by confidentiality agreements.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe it's necessary to protect the rights, property, or safety of HireSwam, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to the same privacy protections.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption

We use industry-standard encryption to protect data in transit and at rest. All sensitive information is encrypted using SSL/TLS protocols.

Access Controls

We maintain strict access controls and regularly audit our systems to ensure that only authorized personnel have access to personal information.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Account Information

You can update, correct, or delete your account information at any time by logging into your account settings.

Data Portability

You have the right to request a copy of your personal information in a structured, commonly used format.

Deletion

You can request deletion of your personal information, subject to certain legal and legitimate business requirements.

Marketing Communications

You can opt out of promotional emails by following the unsubscribe instructions in those emails or by updating your account preferences.

Cookie Preferences

You can manage your cookie preferences through your browser settings or our cookie preference center.

International Users

Cross-Border Data Transfers

HireSwam operates globally and may transfer your information to countries other than your own. We ensure appropriate safeguards are in place to protect your information when it's transferred internationally.

Regional Compliance

We comply with applicable data protection laws in the regions where we operate, including GDPR for European users, CCPA for California residents, and local data protection regulations in Kenya and other African countries.

Questions About This Policy?

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@hireswam.com
Phone: +254 700 123 456
Address: HireSwam Ltd, Nairobi, Kenya

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.